RETURNS AND EXCHANGE

RETURNS AND EXCHANGE

In the event that you are not entirely satisfied with your purchase and you wish to return or exchange your item/items you can do so within 14 days of receipt provided that it is in it’s original condition. PLEASE EMAIL US AT THE RETURNS ADDRESS lilfortbeauty@gmail.com

RETURNS

You may return your items within 14 days after receiving your original order. You are responsible for return shipping fee. Lilfortbeautyworld will not refund shipping cost.

If the return is as a result of damaged, wrong and defective product as to no fault of yours, we will offer you a full refund including return shipping cost. (a copy of receipt required) you will not be granted a refund or exchange if you have: Torn the item, stained the item, failed to get items back to us within the stated period. Any item being returned must be in it’s original condition without any odour, perfume or make up mark on them.

EXCHANGES

You can have an exchange if you wish to exchange your item for the same product in a different size or colour. You will have to return the unwanted item/items for a refund and place a new order for the item you wish to purchase instead.